Refund Policy
At Atlas Academy, we are committed to providing high-quality tutoring services and a smooth, transparent experience for all our students. Please review our refund policy below:
Trial Lessons
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All new students are welcome to schedule a trial lesson for Free.
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If you wish to cancel your trial, simply contact us via email within 24 hours of the scheduled trial time.
Refund Policy for Regular Lessons / Classes
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Completed lessons are non-refundable, regardless of your level of satisfaction.
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We do not issue refunds for any lessons that have already taken place.
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However, if you decide to withdraw from future scheduled lessons, you are eligible for a full refund for any remaining unused sessions.
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To cancel future lessons and receive a refund, please notify us at least 24 hours before your next class.
How to Request a Refund
To request a refund, please email us at contact@atlasacademy.ma with the following:
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Your full name
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Booking reference or email used
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The reason for the refund request
Refunds are typically processed within 5–7 business days to the original payment method.